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Simple HealthKit Text Messages

Last updated: October 28th, 2026

Simple HealthKit, Inc. sends text messages about at-home test kits to people who sign up for them. This page shows how members of our health plan programs sign up, what we send and how to stop.

How members sign up

Every sign-up page is personal to one member, so the pictures below show what members see.

  1. Each member gets a personal link to their own sign-up page on app.simplehealthkit.com, for example as a QR code on a letter we mail them.

  2. Before anything else, the page asks for the member's date of birth to confirm who they are.

    Simple HealthKit sign-up page on a phone, headed Verify Your Identity: To protect your privacy, please enter your Date of Birth to verify your identity. Below it, a Date of Birth field and a Next button.
    The identity check, shown with a sample Access ID.

  3. As the member scrolls down the sign-up page, this form opens. Its box is unticked. To get texts, the member ticks it, or opens “Choose email, SMS or phone calls” and ticks “SMS text messages from Simple HealthKit” on its own, then taps “I want to get important updates”. “I don’t want to get text updates” closes the form without signing up.

    The opt-in form twice. As it opens: one unticked box, By checking this box, I consent to getting updates related to services provided by Simple HealthKit via email, SMS and phone calls. With the choices open: separate boxes for SMS text messages, emails and phone calls from Simple HealthKit. Under the boxes on both: Texts cover shipping and delivery updates, reminders and account updates for your test kit. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Then links to the Terms and the Privacy Policy.
    The form as it opens and with the choices open, shown with sample contact details.

Signing up for texts is optional. It is never a condition of getting a kit or using any Simple HealthKit service.

What we send

Texts cover shipping and delivery updates, reminders and account updates for the member's own test kit. They are not marketing. Message frequency varies. Message and data rates may apply.

Stopping texts and getting help

Reply STOP to any message to cancel. You will receive one message confirming that you have been unsubscribed, and no further messages. Reply START to resubscribe. Reply HELP for help, or contact us at help@simplehealthkit.com or +1 (833) 474-7745. Health plan members can call +1 (833) 574-4745.

Your mobile number

When you opt in, you agree to receive texts directly from Simple HealthKit, and your consent applies only to Simple HealthKit Text Messages. We do not sell, rent or share your mobile number, text messaging opt-in data or consent with third parties or affiliates for their marketing or promotional purposes.

The program terms are in Simple HealthKit Text Messages in our Terms and Conditions. Our Privacy Policy explains how we handle your mobile number and consent.